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IQventures Wins Best Place to Work 2016.

IQventures was recently a finalist in the Columbus Business First's 2016 Best Places to Work in Central Ohio program. We are very excited and happy for our great company.

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The ambiguity of contact center success.

For many professions defining success is black or white. In professional sports, success is winning games. In sales, success is converting prospects into clients. In contact centers it can be significantly more difficult to define what success looks like.

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IQventures CEO talks with IBM Watson Managing Director David Kenny

Nick Bandy, CEO of IQventures, sits down with David Kenny, Managing Director for IBM Watson to talk about AI innovation in contact center analytics technology.

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Software firm has aggressive growth goals tied to downtown move

IQventures, maker of browser-based business communications software, has already grown to 12 from two people in a move to downtown Columbus from the Dublin area. A proposed city incentive calls for a total of 27 jobs in five years...

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Call Center Week 2016 Preview

While continuous change and non-stop progress is a given in the contact center/customer experience space, identifying the right cloud-based contact center solution is a constant. Read more.

Humans Listening to Call Recording is not Enough

Nick Bandy CEO of IQventures and Gary Audin talk about the emergence of speech analytics and its value to the contact center at the SpeechTek conference. Listen to the podcast.

IQventures Taps IBM Watson for Sentiment Analysis

IQventures, a provider of call center and call intelligence technologies, has joined IBM Watson's ecosystem, where it will leverage Watson's cognitive computing capabilities Read more.